Description

Purpose (General description and summary) 

Coordinates various functions of the Human Resources Department encompassing but not limited to on-boarding and new hire processes, documentation, and employee relations. Works as a team member with and provides support to the Human Resources Dept. Is available and flexible in order to meet the requirements of the job. This position is essential to daily agency operations.

Accountabilities (Responsibilities of the job) 

• Maintains personnel files

• Assists new hires with completing and updating NPI applications 

• Collects and maintains all new hire documentation 

• Enters new employee information in Paycom

• Coordinates with others to create employee profiles in Credible, Relias, and Payroll 

• Verifies I-9 documentation and maintains I-9 files 

• Facilitates new hire orientations

• Collects pre-service training logs 

• Responds to and processes verifications of employment and student loan forgiveness documents 

• Updates agency forms as needed

• Assists with preparing for audits and legal matters 

• Attends seminars in order to remain up to date on employment laws and general HR/recruiting information 

• Responds to phone and email inquiries from internal and external customers in a timely manner 

• Composes letters and other correspondence as requested by the VP of Equity Culture and Talent 

• Conducts background checks and rechecks as needed for new hires and staffing changes 

• Assists trainers during the on-boarding trainings 

• Maintains the DMV database of eligible drivers

• Completes on-boarding of interns and volunteers 

• Maintains documentation and tracks trainings for interns and volunteers 

• Processes QMHA/QMHP applications 

• Serves as subject matter expert for Relias training software, including: 

• Assisting all staff members with trouble shooting and navigation; 

• Creating new hire profiles; 

• Logging agency mandated trainings; 

• Collaborates with QI on training plan maintenance, assigning corrective actions, and compiling site review data. 

• Organizes quarterly CPR trainings for the agency.

Core Competencies: (Listing of skills, abilities, characteristics and knowledge)

• Communication: Direct and concise. Keeps people informed. Listens effectively to others. 

• Teamwork: Effective at working in team situations. 

• Quality: Promotes continuous improvement. Effectively utilizes data. 

• Customer Responsiveness: Responds well to internal or external customer needs. 

• Analytical Thinking: Attention to detail over sustained periods of time and ability to analyze data and recognize trends. 

• Dependability: Counted on to follow through on commitments; at work each day and on time; work completed in a timely fashion. 

• Aptitude: Ability to comprehend and apply new ideas, processes, procedures, or training. 

• Organizational Awareness: Understands the culture of the organization; interests and concerns of various groups. 

• Sensitive Information: Exposure to highly confidential information. Must maintain the highest level of discretion at all times.

Education/Certificates/Licenses/Registration: 

Minimum of two years in an HR with experience in full cycle recruiting, employee relations, and employment law is preferred. Excellent written and verbal skills required. Must be able to type by touch, compose business correspondence, and have a strong knowledge of word processing systems. Ability to use a computer and other office technology, and learn new computer applications. Incumbent must have the ability to work with all levels of employees within the organization.

Education/Certificates/Licenses/Registration: 

A valid driver’s license and insurance. A Bachelor’s degree in related field and/or 2 or more years work experience. 

Qualifications